Customer Relationship Management (CRM) is more than just a repository for client details and transaction records. When wielded correctly, it's a powerful tool for enhancing the customer experience and driving business growth. One of the most pivotal functionalities of CRM is audience segmentation, the practice of dividing your customer base...
Twitter (I refuse to call it X) is a social media powerhouse, home to real-time updates, trending hashtags, and engaged communities. For many businesses, Twitter provides a valuable channel to reach and interact with their audience. However, not all businesses are cut out for this fast-paced platform and need Twitter...
In an era where social media platforms are at the core of digital interaction, businesses of all shapes and sizes recognize the importance of a robust online presence. The question arises whether every business should invest in a social media manager. Let's explore the various facets of this question to...
Knowing the optimal posting times for social media platforms is crucial to maximizing your reach and impact in the digital age. Social media platforms have become potent tools for businesses, influencers, and individuals, offering opportunities for engagement, communication, and brand development. To make the most of these platforms, it's essential...
"Why marketing?" This is a question asked by business owners and managers who view marketing as a necessary evil, an expense that must incur to make sales. This question is simple: marketing is the key to sustainable, long-term business success. Businesses need to attract and retain customers to achieve success....
I do a lot of talking about how to market your brand correctly on social media. It is also imperative to know what NOT to do on regarding social media. Doing the wrong thing on social media can undo all the right things. Let me briefly explain what I’m getting...
Viral marketing is when someone creates a video or visual content that resonates with their target audience. That content is shared to the point that it spreads like fire across social media. Viral marketing campaigns sometimes even make the national news. A campaign that goes viral means a company’s engaged...
