Customer Relationship Management (CRM) is more than just a repository for client details and transaction records. When wielded correctly, it's a powerful tool for enhancing the customer experience and driving business growth. One of the most pivotal functionalities of CRM is audience segmentation, the practice of dividing your customer base...
Twitter (I refuse to call it X) is a social media powerhouse, home to real-time updates, trending hashtags, and engaged communities. For many businesses, Twitter provides a valuable channel to reach and interact with their audience. However, not all businesses are cut out for this fast-paced platform and need Twitter...
In an age where digital connectivity reigns supreme, Facebook has established itself as a powerful platform for businesses to reach, engage, and converse with their audience. However, the true potential of Facebook marketing extends beyond just amassing many followers. It lies in understanding who these followers are, what they want,...
Facebook, the world's largest social media platform, has more than 2.8 billion monthly active users worldwide. The Facebook audience has evolved over the years to include people of various ages, genders, and interests. Understanding these demographics is essential for businesses and marketers to effectively target and engage with their audience. Why...
"Why marketing?" This is a question asked by business owners and managers who view marketing as a necessary evil, an expense that must incur to make sales. This question is simple: marketing is the key to sustainable, long-term business success. Businesses need to attract and retain customers to achieve success....
